If you purchased one of our monthly subscriptions (Essential or Scale), but Surfer isn’t what you expected it to be, or you just changed your mind, let us know within 7 days, and we’ll give you a full refund. We'll only ask you for feedback on how we can make Surfer even better for you.

Please note that add-ons, on-demand AI credits, and overages are not eligible for a refund under our money-back guarantee policy. The money-back guarantee policy only applies to first-time subscribers.

Surfer makes SEO an accessible and predictable way to grow a business by delivering smart solutions that bring organic traffic. We provide a clear pathway to smarter, simpler SEO growth for agencies, teams, and marketers.

Our toolkit allows agencies, in-house teams, and SEOs to automate tasks around content management and drive more traffic in a cost-efficient way. Our platform was developed by a team of engineers, marketers, and SEO experts to make SEO content creation simple, efficient, and accessible.

We use NLP solutions, machine learning, an analysis of over 500 web signals, the newest AI technology, and more. All guidelines are real-time, competition-based, and Google-compliant.

Since our algorithms rely on reverse engineering, users trust the suggestions we make. Our metric, the Content Score, is the gold standard in the industry. We take the guesswork out of on-page SEO. Our users trust our tool to offer relevant, data-backed suggestions. SEO, simplified.

For more information, please visit our Knowledge Base.

Surfer is used by agencies, in-house teams, and individuals who want to power up their content marketing strategy and skyrocket organic traffic. Surfer’s community grows every day and currently includes 150,000+ customers from 159+ countries. Among them are well-known brands, such as Bolt, Jasper, FedEx, ClickUp, Lenovo, Opera, Square, Shopify, FreshBooks and, hopefully, you! 🤞

Surfer works with most languages! A full list of supported languages is available in our Knowledge Base.

Absolutely! You can upgrade or downgrade your subscription from the in-app billing section under the Change Plan button at any time. For assistance, feel free to reach out to us via chat or at [email protected]!

To minimize the hassle on your side, we automatically renew your plan for each new billing period.

You can turn off the auto-renewal feature at any point via the in-app Billing page.

This will not result in an immediate closure of your account or its deletion - we simply won’t renew your ongoing plan for the next billing period. You'll have access to the app until the end of the already-paid billing period, regardless of the exact date you cancel.

If you forgot about turning it off and already have an overdue invoice - please reach out to the Support team via chat or email and we'll cancel your account with immediate effect, should the plan's quota be unused.

We accept credit and debit cards (monthly & yearly subscriptions), and bank transfers (yearly subscriptions only). We do not support PayPal payments at the moment.

Yes - we do allow overages (usage above your plan’s limit in a pay-as-you-go model). The Organization Admin can always purchase additional Content Editor credits on demand (1 Content Editor article = 1 Content Editor credit). The Organization Admin can also enable overages for all Organization Members from within the app. Usage over your limits is charged when:
A. Your overage is lower than your plan's threshold: at the end of your billing period, alongside the renewal, or when you change your plan (upgrades and downgrades).
B. Your overage is equal to or higher than your plan’s threshold: immediately.
Plan's thresholds:

• Essential: 5 Content Editor articles
• Scale: 10 Content Editor articles

Unused credits do not roll over to the next month. The only exception is when upgrading to a different plan.

Yes, you can always buy additional AI credits on demand. For the best value per AI credit, we recommend choosing plan Scale or Enterprise.

If you’re not ready for a recurring commitment or need more credits right away, you can top-up any active subscription with our AI packages (different sizes available inside the app).

Your credits reset yearly or after changing your plan (upgrades and downgrades).

Yes. Upon finalizing the purchase, you’ll be charged for the entire year. Remember: choosing the annual plan gives you a discount of up to 23% in comparison to the monthly payments. Don’t miss out!